Logic Flow v2.1
The Friday Loop.
A linear progression from chaos to resolution. Every interaction is transcribed, categorized, and acted upon without human latency.
00:00s — Ingestion
Multi-channel Capture
Incoming Call: +1 (555) 012-3456
"Hi, this is Sarah in 4B. My water heater is leaking all over the floor..."
00:02s — Processing
Intent Extraction
const analysis = {
intent: 'maintenance_emergency',
category: 'plumbing',
urgency: 'high',
unit_id: '4B',
tenant_sentiment: 'distressed'
};
00:05s — Execution
Vendor Dispatch
Apex Plumbing
Primary Vendor • Available • <$150/hr
OUTPUT LOG
> SMS Sent to Vendor
> Confirmation Received
> Tenant Notified
> Confirmation Received
> Tenant Notified
02:30h — Quality Check
Automated Follow-up
AI
Hi Sarah, Apex Plumbing marked the job complete. Is the leak fixed?
SC
Yes! Looks great. Dry as a bone.
IMG_2991.JPG
RESOLVED
Ticket Closed
TICKET #8922-PClosed
Water Heater Malfunction
Unit 4B • Sarah Connor
$145.00
Paid to Vendor
VendorApex Plumbing
Duration2h 30m
Tenant Satisfaction Verified